Find a Provider or Pharmacy
Discover the health care providers, pharmacies, and medicines covered by your AmeriHealth Caritas Next plan.
Find a health care provider
To find a provider for medical services, use our searchable online provider directory. Coming Fall 2026.
Find a pharmacy
Retail pharmacy
We make it easy for you to find a pharmacy. Even when you travel out of state, you can find a pharmacy in our nationwide network by using our online pharmacy locator. Coming Fall 2026.
Mail-order pharmacy
If you want to have your prescriptions mailed to you instead of going to your local pharmacy, you can use OptumRx Mail Order (for home delivery). To use our mail-order pharmacy:
- Provide your information to OptumRx Mail Order through phone or mail.
- By phone:
Dedicated phone: 1-855-640-3773
Specialty phone: 1-877-569-8753
Hours of operation: 24 hours a day, seven days a week - By mail:
OptumRx Mail Order
P.O. Box 2975
Mission, KS 66201
- By phone:
Note: Only prescribers may fax prescriptions to 1-800-491-7997.
Our plans have a list of covered drugs (formulary). We call it the “drug list” for short. The drug list tells you how to find out which drugs are covered under the Marketplace plans. It tells you if there are any rules that restrict coverage for your drugs.
Search for a drug in our 2027 Searchable Drug List.
Download our AmeriHealth Caritas Next (Indiana) Printable Drug List (Effective January 1, 2027) (PDF)
How to initiate an exception
For members:
If you, or your authorized representative on your behalf, need a drug that is not covered by our formulary, you can submit a request for an exception. To submit a request, contact our Pharmacy Member Services department at 1-844-222-0317 (TTY 711) from 8 a.m. to 5 p.m. ET, Monday to Friday.
For providers:
Please see information at Pharmacy Prior Authorization.
Have questions?
Call Pharmacy Member Services at 1-844-222-0317 (TTY 711).